Privacy policy

Last Updated: October , 2026

At AIM Industries, accessible through https://www.aimindustries.co.in/, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, submit an enquiry, request a quotation, or communicate with us regarding our products and services.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you interact with our website or contact our company.

1.1 Personal Information

When you submit an enquiry or contact us, we may collect:

• Full name.

• Email address.

• Telephone or mobile number.

• Company or organization name.

• Business address, where provided.

• Any other information you voluntarily include in your enquiry or message.

1.2 Business and Enquiry Information

If you contact us regarding our industrial machinery, products, or services, we may collect information such as:

• Product or machinery requirements.

• Technical specifications and customization requests.

• Quotation requests and purchase-related enquiries.

• Business communication and correspondence.

• Information necessary to respond to your requirements.

1.3 Technical Information

When you visit our website, certain technical information may be collected automatically, depending on the website’s configuration. This may include:

• Internet Protocol (IP) address.

• Browser type and version.

• Device and operating system information.

• Pages visited and time spent on the website.

• Referring website or source.

• Basic website usage and diagnostic information.

This information helps us understand website usage, improve performance, and maintain website security.

2. How We Use Your Information

AIM Industries may use the information collected for the following purposes:

• To respond to customer enquiries and requests for information.

• To provide product details, technical information, and quotations.

• To communicate about industrial machinery, products, and services.

• To process and manage business enquiries and customer relationships.

• To improve our website, products, and customer experience.

• To maintain website security and prevent fraudulent or unauthorized activities.

• To maintain business records and fulfill applicable legal obligations.

• To send relevant business updates or promotional communications where permitted by applicable law.

We use personal information only for purposes that are lawful and appropriate to our business activities.

3. Legal Basis for Processing Information

Where required by applicable data protection law, we process personal information on an appropriate legal basis, such as:

• Your consent.

• Taking steps at your request before entering into a contract.

• Performing a contract or fulfilling related obligations.

• Complying with legal requirements.

• Pursuing legitimate business interests, where permitted by law.

Where processing is based on consent, you may withdraw your consent subject to applicable legal requirements. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality and understand visitor interactions.

Cookies may help us:

• Ensure that essential website features function correctly.

• Understand website traffic and visitor behaviour.

• Improve website performance and usability.

• Remember certain preferences, where applicable.

Some cookies may be provided by third-party services integrated into our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

5. Sharing and Disclosure of Information

AIM Industries does not sell personal information to third parties.

We may share personal information in the following circumstances:

5.1 Service Providers

We may share relevant information with trusted service providers who help us operate our website, manage communications, maintain IT systems, or provide other necessary business services.

Such providers may process information on our behalf in accordance with applicable contractual and legal requirements.

5.2 Business Operations

Where necessary, we may share relevant information with authorized employees, representatives, or business partners to respond to enquiries and provide requested products or services.

5.3 Legal Requirements

We may disclose information where required by law, regulation, court order, or a lawful request from an authorized government or regulatory authority.

5.4 Business Transfers

If our business undergoes a merger, restructuring, acquisition, or transfer of assets, relevant information may be transferred where legally permitted and subject to appropriate safeguards.

We aim to ensure that any sharing of personal information is limited to what is reasonably necessary for the relevant purpose.

6. Third-Party Websites and Services

Our website may contain links to external websites, platforms, or third-party services.

These external websites operate independently and may have their own privacy policies and data collection practices.

AIM Industries does not control the privacy practices of third-party websites. We encourage visitors to review the relevant privacy policies before providing personal information to those websites.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Depending on the nature of the information and the systems involved, these measures may include access controls, security monitoring, and appropriate safeguards for website and business systems.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Although we strive to protect your information, we cannot guarantee absolute security against every possible threat.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to enquiries, maintaining customer relationships, managing business transactions, and meeting legal or regulatory obligations.

The retention period may vary depending on:

• The nature of the information.

• Whether an enquiry develops into a business relationship.

• Applicable contractual requirements.

• Legal, tax, accounting, or regulatory obligations.

• The need to resolve disputes or protect legitimate business interests.

When information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable legal requirements.

9. Your Privacy Rights

Depending on applicable law and the circumstances of the processing, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information where legally applicable.

• Withdraw consent where processing is based on consent.

• Raise concerns or submit a complaint regarding the handling of your personal information.

• Exercise any additional rights available under applicable data protection laws.

To exercise an applicable privacy right, please contact us using the details provided in the Contact Us section.

We may need to verify your identity before processing certain requests. Requests will be handled in accordance with applicable law, including any relevant exceptions or limitations.

10. Children’s Privacy

Our website and services are intended primarily for businesses, industrial customers, and adult users.

We do not knowingly seek to collect personal information from children in connection with our business activities.

If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action where required by law.

11. International Data Transfers

Depending on the services and technology used to operate our website, personal information may be processed or stored in locations outside the country in which it was collected.

Where international transfers occur, we will take appropriate steps to ensure that such transfers comply with applicable data protection requirements.

12. Changes to This Privacy Policy

AIM Industries may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.

Any updates will be published on this page along with a revised “Last Updated” date.

We encourage visitors to review this page periodically to remain informed about how their information is handled.

13. Contact Us

If you have questions about this Privacy Policy, wish to request information about your personal data, or have a privacy-related concern, please contact us.

Company Name: AIM Industries

Address:
Plot No. 89, 90, 91, Devraj Industrial Park,
Inside Star Industrial Park, Opposite Gopal Charan Estate,
Ahmedabad–Indore Highway, Bakrol, Ahmedabad – 382433,
Gujarat, India.

Phone: +91 99788 38687 / (+91) 9664658687

Email: utsav@aimindustries.co.in / chirag@aimindustries.co.in

Website: https://www.aimindustries.co.in/

We will make reasonable efforts to address privacy-related enquiries and requests in accordance with applicable law.

Your Privacy Matters to Us

AIM Industries is committed to handling personal information responsibly and transparently while providing reliable industrial machinery, products, and services to its customers.